I’m a long time Vonage user, staying loyal even as Comcast offers a better (bundled) deal for phone service. But lately they’ve been calling me non-stop with sales calls. I stopped answering at some point but they just leave voicemail messages saying I need to call them back urgently. For a sales call.
Anyway, putting aside the fact that the person talking seems supremely uninterested in what she’s saying, the quality of the calls is atrocious. I’ve noticed this before, but this message today really shows how bad the call quality is, particularly near the end.
Vonage, is this really the brand image you want? At least make sure your calls can be heard.